City/State Virginia Beach, VA Work Shift First (Days) Overview: The Senior IT Analyst is responsible for the day-to-day support, maintenance, and optimization of software applications used within the organization. This role involves application builds, upgrades, workflow enhancements, and in-depth analysis of business and clinical needs to recommend innovative solutions that improve performance and reduce costs. The Senior IT Analyst collaborates closely with end-users, technical teams, and cross-functional departments to evaluate software releases and new products, perform thorough system testing, and coordinate application rollouts. This role also includes troubleshooting application issues, managing service requests, and serving as a key point of contact for communication regarding software updates, issues, and enhancements. Operating with minimal supervision, the Senior IT Analyst is expected to apply advanced knowledge, mentor junior team members, and lead smaller-scale projects or components of larger initiatives. Education Bachelor’s Degree 5+ years of relevant experience Experience in lieu of Bachelor's degree - 7+ years of relevant experience without a degree Certification/Licensure No specific certification or licensure requirements Experience 5+ years of relevant IT application support experience with a Bachelor’s degree; 7+ years without a degree Strong experience with QNXT, strongly preferred Experience with CSC enhancements, configuration, and support activities Experience managing and resolving application support tickets in a production environment Strong skills in evaluating software upgrades, patches, and new solutions Demonstrated ability to lead small projects or workstreams independently Proven ability to assess and improve business/clinical workflows through application solutions We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$80,204.80-$133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career
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