Job Description

Spa & Fitness Attendant

The Spa & Fitness Attendant is responsible for delivering a seamless, elevated guest experience across spa and wellness spaces, with a primary focus on the fitness center. This role ensures the gym environment is impeccably maintained, welcoming, and aligned with Forbes-level standards, while also supporting overall spa operations as needed.

Primary Focus: Fitness & Wellness Spaces

• Maintain a pristine, fully stocked, and guest-ready fitness center always
• Proactively reset equipment, sanitize high-touch areas, and ensure cleanliness standards are consistently met
• Monitor and maintain organization of fitness equipment, including weights, machines, and accessories
• Anticipate guest needs within the fitness space (towels, water, amenities) and respond promptly
• Provide a warm welcome and basic orientation to guests using the fitness center
• Support wellness offerings and movement-based experiences as needed

Spa Support Responsibilities

• Maintain cleanliness and organization of locker rooms, relaxation areas, and spa amenities
• Restock towels, robes, sandals, and spa supplies throughout the day
• Assist with turnover of spa spaces to ensure a seamless guest flow
• Support guest experience touchpoints with professionalism and attention to detail
• Collaborate with the spa team to uphold service standards across all areas

Guest Experience & Service Standards

• Deliver a polished, welcoming presence in all guest interactions
• Anticipate needs before they are expressed
• Maintain a calm, attentive, and detail-oriented approach in a fast-paced environment
• Uphold all Forbes-level cleanliness, presentation, and service expectations

Qualifications

• Previous experience in hospitality, spa, or fitness environment preferred
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Comfortable working in a physically active role (lifting, bending, standing for extended periods)
• Passion for wellness, fitness, and guest experience

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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