Entry Level Tech Support 100% WORK FROM HOME + Benefits Job Category: Agent Requisition Number: ENTRY001020 Posted: August 11, 2025 Job Types: Full-time, Part-time Location: Remote (Alabama, Arkansas, Florida, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin) Hey there, are you looking for an awesome 100% work‑from‑home opportunity? Look no further because OneSupport is hiring Technical Support Representatives! As part of our team, you'll enjoy lots of perks! Starting from day one of training, you will earn $12/hour. And after 90 days, you will have the opportunity to use Paid Time Off (PTO) – which starts accruing on day one. There's also plenty of room for growth in our organization. We’re committed to promoting exclusively from within, meaning that if you’re the kind of person who’s willing to work hard and go the extra mile, you’ll have ample opportunities to advance your career and take on new challenges. We offer benefits too! Depending on your employment status, you may qualify for medical, dental, vision, life insurance, and even 401(k) with matching. Plus, we’ll provide you with the paid training you need to succeed in your new role. What exactly will you be doing in this new role, you ask? As a detail‑oriented technical support specialist representative, you can take pride in your work as you follow up on client cases, ensuring that our customers receive the support they deserve. Let your passion for helping others shine through. It’s a challenging role, but one that’s incredibly rewarding – you’ll be making a genuine difference in the lives of people who rely on our services every day. To be considered for this position, you’ll need a computer running an authentic/validated/native copy of Windows11, a USB headset and webcam, and at least one 15” or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload, and a direct Ethernet connection is preferred. In addition to having tech and customer service skills, you’ll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80 % accuracy. A job like this also requires a quiet and distraction‑free workspace. Currently, we can only hire applicants who are located in the beautiful states of Alabama, Arkansas, Florida, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin. If you call one of these states home, we would love to hear from you. Come join the OneSupport team and start a new career from the comfort of your own home! Discover just how far your passion and determination can take you! Salary: $12.00 per hour Residents of Florida (if hired) will be offered $13 per hour per state law. Residents of Virginia (if hired) will be offered $12.41 per hour per state law. Benefits 401(k) 401(k) matching Health insurance Paid time off Referral program Vision insurance Schedule Shift: Day shift Evening shift Night shift Weekly day range: Weekend availability Work setting: Remote Application Questions Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference? Day Shift (Preferred) Night Shift (Preferred) Qualifications Behaviors: Dedicated: Devoted to a task or purpose with loyalty or integrity Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Motivations Goal Completion: Inspired to perform well by the completion of tasks Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
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