Job Description
Description:
Position Summary
The Parking Enforcement Attendant is responsible for patrolling designated areas to ensure compliance with parking regulations, issuing citations, and providing a high level of customer service to the public. This is an active, outdoor role requiring extended periods of walking throughout the assigned shift in all weather conditions.
Essential Duties and Responsibilities
Patrol designated areas on foot to monitor compliance with parking regulations throughout the assigned shift
Issue citations or written warnings to vehicles found in violation of applicable parking rules and ordinances
Report unauthorized, abandoned, or illegally parked vehicles to appropriate authorities or supervisors
Provide courteous customer service by answering public inquiries and assisting customers with parking-related concerns
Maintain accurate and thorough records of all citations issued and incidents encountered during each shift
Document observations using handheld devices, written logs, or other designated reporting tools
Communicate professionally with the public, clients, and internal staff
Perform other related duties as assigned by the supervisor
Physical Requirements
This position involves significant physical activity. Candidates must be able to:
Walk continuously for extended periods (4–8+ hours) throughout each shift
Work outdoors in all weather conditions, including heat, cold, rain, and snow
Stand, bend, and move for the duration of the shift
Carry and operate handheld citation equipment and communication devices
Minimum Qualifications
High school diploma or equivalent (GED)
Ability to communicate effectively in written and verbal form
Basic computer or mobile device proficiency for data entry and reporting
Strong attention to detail and ability to apply regulations consistently and fairly
Professional demeanor and ability to interact courteously with the public in challenging situations
Preferred Qualifications
Prior experience in parking enforcement or a customer-facing field role
Familiarity with parking management software or citation issuance systems
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