Job Description

About Läderach

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

Our Corporate Functions business unit encompasses a wide range of activities. Alongside our Finance and IT Services, Global Marketing and Sales Management as well as Human Resources are also located here. Fresh ideas are developed here every day, and together we turn them into success stories. Personal responsibility and networked work are particularly important to us. Want to be part of it too? Come and join us.

Territory & Work Structure

• Primary Support Region: California, Washington, Oregon, British Columbia
• Future Scope: Additional West Coast locations as business expands
• Work Location: Remote (home-based) supporting the System Support Office in Dallas
• Candidate Requirement: Must reside within CA, WA, OR, or BC
• Travel: Regular regional travel required for store visits and support

Position Summary

Laderach North America is seeking an HR Business Partner – West Coast to provide strategic and operational HR support across California, Washington, Oregon, and British Columbia, including future expansion across the West Coast.

The HRBP will manage HR objectives aligned to business strategy while supporting company policies and ensuring compliance with state, federal, and provincial regulations. This role reports directly to the Director of Human Resources and Development.

The ideal candidate will have strong collaboration skills and experience working with senior leadership.

What You Can Expect

• You will provide HR workforce planning support and guidance to field managers


• You will analyze trends and develop workforce plans to improve business results


• You will conduct HR audits and implement corrective action plans


• You will ensure HR policies and practices are compliant with applicable laws


• You will manage employee relations cases and investigations


• You will oversee California and multi-state/province labor law compliance


• You have working knowledge of Canadian employment laws (British Columbia Employment Standards and labor regulations.


• You will support onboarding processes and ensure completion of new hire documentation


• You will develop and track HR metrics and reporting


• You will provide guidance on employee relations, benefits, and performance management


• You will partner with Talent Acquisition to attract and retain talent


• You will coach managers on leadership, performance, and engagement


• You will drive employee engagement and positive work culture


• You will support operational effectiveness and employee experience


• You will travel as needed to support store locations

Key Responsibilities

• Partner with Regional and Store Managers on workforce planning and HR strategy


• Manage employee relations and compliance across jurisdictions


• Serve as SME on California labor laws


• Support onboarding, performance management, and training initiatives


• Develop HR reporting and track key metrics


• Collaborate with Talent Acquisition on hiring effectiveness


• Coach leaders and drive engagement


• Ensure compliance with U.S. and Canadian employment laws

What We Expect From You

• 7–10+ years of HR Business Partner experience


• Experience in retail or hospitality in a multi-unit environment


• Strong knowledge of California and Canadian labor laws


• Experience managing employee relations and investigations


• Strong leadership, communication, and influencing skills


• Analytical mindset with HR metrics experience


• Ability to work remotely and travel


• Bachelor’s degree preferred


• HR certification (PHR/SPHR/SHRM) preferred


• Proficiency in Microsoft Office and HRIS systems


• Strong organizational and problem-solving skills


• Ability to handle sensitive information with confidentiality

What We Offer

• Competitive Pay


• Medical (80% employee / 50% family), Dental, Vision


• Life insurance up to $25K (option up to $150K)


• 401(k) enrollment


• Employee Assistance Program


• Career development and training


• Collaborative work environment


• Generous product discounts and chocolate at work

Own it. Grow it. Make it fresh.

Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and Onboarding Manager, will be happy to answer your questions. You can also visit our career site: My Job Search.

We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.

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